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Privacy Policy

This Privacy Policy discloses the privacy and security practices for flamingosflooring.com web site (collectively the “site”) owned and operated by Flamingo's Flooring (“Flamingos Flooring”, "Company", "Seller", “We”, “Us”, “Our” as appropriate).

Flamingo's Flooring values, respects and understands the privacy of its customers and site visitors. The purpose of this Privacy and security statement is to provide you with information about how we collect, use, and share the information we collect from our customers and site visitors. Your personal information is collected when you interact with our site & mobile site, when you use your personal computer, laptop, tablet, smart phone, mobile devises, mobile apps, mobile browsers, phone and email communications, social media interactions and other third party websites like Facebook, YouTube, Twitter, Linked In, Google +, and Pinterest.

We urge you to read our privacy policy and the site's terms of use where we have set forth the terms and conditions of our site. By using the site, you consent to our privacy policy, terms of use, information collection, how we use and share your information. If you do not agree with this privacy policy and terms of use, please do not enter the site. Entering our site constitutes your acceptance and agreement with our private policy and our terms of use.

Information we collect

You may choose to provide us with the following personal information such as: your first and last name, home and business address, delivery address, phone number, email address, your title, occupation and date of birth.

Your personal information is collected when you:

Contact us by phone; fill-out and submit our "Free In-Home Estimate - Contact Us Now!" contact us form; fill-out and submit our "Free In-Home Estimate" contact us form; login and access information to our site such as: username and password; log on to our site to fill out a survey; make a purchase in our business location or online; interact with our site and submit information or content, such as digital content, photographs, product information and details about your projects, personal or business property; submit a questions or answer, interactions with our blog or interact with our site; provide a comment or make a product review; participate in interactive features on the site; request information about our products; sign up for emails, newsletters and special notifications; request we send you an electronic copy of a receipt or invoice; register as a user of our site; submit personal information as an independent contractor, sub contractor or installer, such as gender, ethnicity, employer's identification numbers, social security numbers, contractor’s license numbers and city business licenses; submit personal information in connection with a job application, such as your first name, last name, contact information, social security number, date of birth, employment status, employment history, education information, references, résumé, immigration status and ability to work legally in the United States, driver license information, criminal record, and, on a voluntary basis for our Equal Employment Opportunity compliance purposes for jobs located in the US, gender, race and ethnic background; make a purchase we collect your payment information, including information from your credit or debit card, check, PayPal account or gift card; if you apply for a Flamingo's Flooring credit card or a home improvement loan, we might collect information related to your application; in connection with credit or debit card, check, PayPal account or gift card payment transaction, we collect your first and last name as it appears on the card, your payment card number, expiration date, billing information, transaction geolocation when card is swiped through a mobile devise reader and relevant information; we also may collect information about you including demographic information (such as number of household members, age, and gender) and purchase preference information from third parties. In addition, we may collect information (such as your interests, hobbies, lifestyle choices, groups with which you are affiliated, products you want, like or own) from you as you use this Site and when you choose to provide or information on this Site.

Additional information we collect

When you use our site, we may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons and JavaScript.

Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our site may use HTTP cookies, HTML5 cookies, flash cookies and other types of local storage (such as browser-based or plug-in-based local storage). Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. You also may be able to delete your flash cookies or adjust your flash cookie settings by visiting the adobe flash website storage settings panel and global storage settings panel. Please note, however, that without cookies you may not be able to use all of the features of our site or other websites and online services.

In conjunction with the gathering of information through cookies, our web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs also may record information such as the address of the web page that referred you to our site and the IP address of the device you use to connect to the Internet. They also may log information about your interaction with this site, such as which pages you visit. To control which web servers collect information by automated means, we may place tags on our Web pages called web beacons," which are small files that link web pages to particular web servers and their cookies. We also may send instructions to your device using JavaScript or other computer languages to gather the sorts of information described above and other details your interactions with the site.

We might track the pages you visit, look at what website you came from, or what website you visit when you leave us.

We may use third-party web analytics services on our site, such as those of Google Analytics. These service providers use the technology described above to help us analyze how users use the site. The information collected by the technology (including your IP address) will be disclosed to these service providers, who use the information to evaluate your use of the site.

We may use the information collected through automated means to provide a better tailored shopping experience, data analytics and system administration purposes, such as to determine whether you've visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures. We also may use this information to target custom content and ads to you on this site.

Information use

We may use the information we collect through the site to:

Process, record and track your purchases, invoices, installations,  payments and credits; communicate with you about status and issues with your orders; process, evaluate and respond to your requests and inquiries; manage accounting, auditing, billing and collection activities; respond to your questions and requests; manage our communications; improve our products and services; send you communications about special promotions or offers; customize your experience with our site; notify you of new website features; inform you about products, services, events, promotions and offerings; perform data analytics and data appends; communicate with you and to send you newsletters, coupons and other marketing communications; operate, evaluate and improve our business and customer service practices; manage the effectiveness of our advertising and marketing; administer survey results; identify website trends and customer interests; comply with and enforce applicable legal requirements, industry standards and our privacy policies and terms of use in our site.

Information sharing

We may share information with our service providers, such as our delivery service providers who ship and deliver your orders. We might also authorize our service providers to collect information on our behalf. We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions. We may share your information with sub contractors & installers.

We use service providers to offer financial products, such as Flamingo's Flooring credit card and home improvement loans. We may share personal information about our consumers with these service providers in order to provide you with tailored information about products and services and special offers. These service providers also have their own privacy statements that set out the manner in which they will collect, use and disclose personal information. We encourage you to review each service provider's privacy statement at the time you submit your application for such financial products.

When you make a purchase with us, or when a flooring installation is performed by us, or in the event of a product claim, we may provide information to a vendor or product manufacturer in connection with the product warranty such as your name, address, contact information, product type, product description and installation date.

We share your information such as your name, address and transactional information with third party company when you place and make a payment online.

We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including, without limitation, in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy.

If we think we have to in order to comply with the law. For example, we will disclose information to respond to a court order or subpoena.  We may also disclose information if a government agency or investigatory body requests it.

We might share information with one of our vendors or business partner who is running a joint promotion with us or who provides a product or service in partnership with us.

if you ask us to provide your information to a third-party to facilitate the resolution of a dispute.

Information preferences

From time to time, we may send you e-mails with promotional offers and messages as previously described. If you would no longer like to receive e-mails with promotional offers and messages from this site, you can unsubscribe from these e-mails by following the unsubscribe link located at the bottom of each promotional e-mail. Please note that you may still receive transactional or relationship or other non-promotional e-mails (e.g., estimates, invoice, work orders, important information regarding a product you have purchased, etc.).

Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, please be aware that if you disable or remove cookies or HTML5 cookies on your device, some parts of our site may not function properly, and that when you revisit our site your ability to limit cookies is subject to your browser settings.

This private policy is specific to this site. This privacy policy does not apply to personal information and other data collection activities of third parties that may interact with our site. Please be advised that third parties may collect your information through our site and when you visit a website through a link from our site. We are not responsible for the content of any websites that we do not control, any use of those websites or their privacy practices.

Contact Us

If you have any questions, comments or concerns about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please feel free to contact us:

Mailing address: Flamingo's Flooring 1271 Washington Ave., San Leandro, CA  94577

Business location: 2543 Williams Street, San Leandro, CA  94577

Ph numbers: 510-895-5400  |  925-828-9600  |  408-262-6068  |  650-655-6600

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Contact Us By Phone

510-895-5400 East Bay

650-655-6600 Peninsula

408-262-6068 South Bay

925-828-9600 Outer East Bay

Serving the entire Bay Area